Announcements
No record found.
Good morning, Dear Colleagues!
I am researching how to show on the Dashboard Timeline only User Posts. It looks that I can only select between the posts and activities, but no further drill down.
Hi,
When Posts are enable you will also see the Post record types on the form. Please see https://docs.microsoft.com/en-us/dynamics365/customer-service/customer-service-hub-user-guide-timeline-admin#enable-these-record-types-to-be-displayed-in-the-timeline.
The privilege to see Posts is set to Organization level or none. User can filter 'Users' on Timeline control but we cannot customize it further.
Thank you, Ran! I am looking how to set this filter by default, so that people won't have to filter themselves.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our 2026 Super Stars!
Thanks to all of our 2025 Community Spotlight stars!
These are the community rock stars!
Stay up to date on forum activity by subscribing.
ManoVerse 118 Super User 2026 Season 1
Jimmy Passeti 46 Most Valuable Professional
NeerajPawar 41
