Adding an email address to the Reply too Option in a process

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Posted on by Tom Floyd

Hi, i'm having an issue where i have set up a process which involves several emails and SMS messages being sent out at various times depending upon when a member of my admin team updates a customer record. I want to set up one of the emails so that whenever someone responds to the email it goes to a member of the admin team. However i cant see an option anywhere on the email template where i can add a reply too email address. Has anyone come up across this issue before when setting up processes including emails?

Thanks

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Abhinav Sunku 350 on at

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Hi Tom Floyd,

As per my understanding, You can add Reply to address under Marketing Emails-> Create new-> Summary

Hope it helps,

Best Regards,

Abhinav sunku.

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