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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Error facing on Servic...
Small and medium business | Business Central, N...
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Error facing on Service Order

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Posted on by Community member 2

Shipping No. Series must have a value in Service Header: Document Type=Order, No.=SO00001. It cannot be zero or empty.

What is the solution. I checked the service management setup and the Sales & Receivables Setup
 
 
 
Categories:
Dynamics 365 Business Central
  • Community member Profile Picture
    Community member 2 on at
    Error facing on Service Order
    I have checked these all setups and Number series and I already did all the Configurations regarding that:
     
  • Suggested answer
    KasparsSemjonovs Profile Picture
    KasparsSemjonovs 4,075 Super User 2025 Season 1 on at
    Error facing on Service Order
    You have to re-create the Service header after You update the "Service Management Setup" the field "Posted Service Shipment Nos."

    Or afterwards import a configuration package for this Service Header table, and fill the in field Shipping No. Series and Shipping No.
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 78,009 Super User 2025 Season 1 on at
    Error facing on Service Order
    Hi, if the error message is Service Header, please check the settings mentioned by gdrenteria. If it is Sales Header, please check the settings below.
     
    Hope this helps.
    Thanks.
    ZHU
  • gdrenteria Profile Picture
    gdrenteria 14,573 Most Valuable Professional on at
    Error facing on Service Order
    Hello, can you check this?

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