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Session Id :
Finance | Project Operations, Human Resources, ...
Suggested Answer

Same voucher number allocated to two vouchers in different journals

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Hello,

Scenario:

A General journal has a number sequence assigned which has a 'Continuous' setting enabled. Eg. PROJ/2122/####

The journal also has a 2 level approval workflow assigned to it.

Journal-1 was prepared by user which got the voucher PROJ/2122/0001, the user performed simulate posting and submitted to workflow. The journal-1 is under review.

Now when the same user creates a new journal Journal-2 , the journal line has the same voucher PROJ/2122/0001 number allocated. The user is able to complete this entry, simulate posting without any errors and  submit Journal-2 too to the workflow. 

However, after all the approvals, posting of Journal-2 fails with the error that the voucher PROJ/2122/0001 is already used. 

Question : why is the system allocating the same voucher number PROJ/2122/0001 for Journal-2? And how is the simulate posting going through?

Are we missing some setting here?

Thankful for any insights on this.

 

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    on at

    Hi,

    Firstly, go to general ledger parameters and in the ledger tab, verify that 'Check for voucher used ' should be Reject Duplicate and then 'Check continuous number' option to Yes.

    Then, the Project Journal name also has number sequences, verify and check that the number sequence that is attach to the project journal is continuous as well.

    Regards

  • Community Member Profile Picture
    on at

    Hello,

    The GL parameter 'Check for voucher used ' is already set to "Reject Duplicates"

    'Check continuous number' option is set to NO, reason, not all the journals in GL need the continuous numbered vouchers. Only few journals need vouchers to be continuous.

    In addition, the journal we are posting does not pertain to Project Accounting module, it is just a "Daily" journal which is used for accounting internal project expenses. We use general journals with dimensions for tracking internal projects.

    I am wondering whether the workflow assignment has anything to do with this behaviour. SInce Journal-1 is not yet posted and is in the approval queue when Journal-2 is prepared, and the number sequence is continuous, system is allocating the previous number itself. Could that be causing the issue? If so, is there any configuration that we have missed?

    Thanks

    IIMU

  • Community Member Profile Picture
    on at

    Hello,

    No, workflow assignment is nothing to do with this behavior. It is the check continuous option which is set to no is generating the number. Can you check whether the journal number sequence is set to continues as well.

    Also, if possible can you attach screenshots for the reference.

    Regards

  • Community Member Profile Picture
    on at

    Hello,

    Even with the "Check Continuous" option ON, when 2 users create new journals, same voucher number is getting allocated.  Same happens when the same user closes an incomplete journal and creates a new journal, the same voucher number gets allocated to the new journal line as well. The simulate posting does not show any errors.

    No, the journal batch number sequence is not continuous.

    After all approvals, the journal does not get posted and user has to re-do the entry.

    THanks,

  • Community Member Profile Picture
    on at

    Hello,

    So this means it is journal batch number that is not continuous and are repeating not the voucher number which line numbers. The batch number sequence is generated from General ledger parameter > Number sequence set it to continuous so that it can not generate the two batch number at a same time

    Regards

  • Community Member Profile Picture
    on at

    Update:

    Apparently the duplicate voucher number assignment is a bug and our issue was resolved with this hotfix.

    fix.lcs.dynamics.com/.../Details

    Description of the bug: Error: ‘Voucher number already used’ when number sequence set as continuous set to Yes.

    Thanks

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