I want to copy the value of the lookup field onto a text field. Is this possible via Business Rule or do I have to create a workflow?
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I want to copy the value of the lookup field onto a text field. Is this possible via Business Rule or do I have to create a workflow?
*This post is locked for comments
You cannot do it using Business Rule
Hi,
Business rules have "type checking", so you can't just put the value of any field into just any other field - they have to match. Workflows are less restrictive, but those changes won't be visible in the UI right away.
You can still use a javascript, though.. Here is an example of how you can access the lookup in JS:
arunpotti.wordpress.com/.../get-lookup-id-text-entityname-in-crm-using-javascript
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