We have a replacement inventory guy and using GP10.0; He process he followed from the other guy seemed pretty straight forward. My question is: Do you have to process one stock count entry before another one can be created?
We do inventory counts twice a year.
He created a stock count schedule for year end, mass added all item numbers and clicked "start count", like he did mid-year... We just found out that he entered the physical counts and got all the variances, but never processed the "stock count entry". When he created a new schedule, and clicked start count for year end, it is not automatically bringing that "stock count ID" in the stock count entry window. He tried to process the mid-year one, and it let him process it, created a variance batch, we went through the variances and posted that entry; but it is still showing the same stock count id in the stock count entry window (when it usually would be gone, but now still shows all of the item numbers (but with zero quantity for most)). I am newer myself and not proficient with the inventory process in GP so I would like to know how we can get the new stock count ID that he started to show up in the "stock count entry" window so we can input the physical counts and close out inventory for the year. From the rambling info, can anyone help with our issue to get this posted? I don't know if it has to do with the posting date/ document date. Please let me know if I can provide any information to help answer this question.
Thanks
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Thanks for the help! At first the cancel was greyed out, but I figured out that after I clear the counts on the entry screen, it then allowed me to cancel and delete the old schedule.
Thanks!
When you do a Stock Count there is a checkbox for Reuse Stock Count which will retain the items under the same ID for future use in the Stock Count Schedule window.
However, this would not stop a new stock count being created unless someone had clicked the Start Stock Count button.
Best approach now would be to cancel the original count..
It sounds like the first stock count has been restarted. Go into Stock Count Schedule and cancel it. Then you should be able to start the second count.
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