How to stop users from seeing Resource Pins on the Schedule Board Map

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Posted on by Lucky Dog

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Dispatchers benefit from seeing the exact location of a Resource on the Schedule Board Map. Some other users (say Field Service Engineers) need to access the schedule board but not be able to display map pins for the Resources for data privacy reasons. Any suggestions how this can be done?

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Lucky Dog 664 on at

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How to stop users from seeing Resource Pins on the Schedule Board Map

I have managed to do this via Column Level Security on the Resource's user record. I have applied CLS to address 1 Fields, Composite Address 1, Latitude and Longitude and this works.
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Dengliang Li Microsoft Employee on at

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How to stop users from seeing Resource Pins on the Schedule Board Map

Hi,

Unfortunately, this feature is not currently supported on the schedule board.

There are similar ideas proposed by users in the ideas forum.
https://experience.dynamics.com/ideas/idea/?ideaid=1c31c98d-3d0a-ee11-913a-0003ff45ce96

You can vote for this idea. Our product team has direct visibility of these ideas and they will implement it on the basis of the highest number of votes received.

Best Regards,
Dengliang Li