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User created a PO for a Sales Inventory Item with Lot Tracking turned on. She received the shipment, but says she was not prompted for lot numbers. The PO is received and I can see the receiving transaction in Financial. In Inventory, there is no trace of the item. It shows 0 quantities and nothing in the item inquiries or lot inquiries. When running reports for the item, it only shows 0.
Help?
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It would all be speculation at this point as to how they got down this path - just teach your users that if they have to manually type in the item description not to do it. Train them to delete the line and reenter it. To fix this trx, you will have to make an inventory adjustment to get the inventory in GP.
The item type does say non-inventoried, though the item number is typed correctly. The description of the item doesn't match the item card (making me wonder if it was typed in).
I don't know if the user added the item card after writing the PO?
Linda is correct. When you loom at the distributions for this transaction check to see if the inventory and cost of goods account got it. Plus if look the the line detail of the PO line for this item by clicking on the little blue arrow in the bottom left hand corner with be the item type. It will say either Inventory or non-inventory.
Check to make sure the item wasn't keyed incorrectly so that it ended up on the PO as a non-inventory item. You can check this by opening the line item detail window on the purchase order.
Try running Check Links on the Purchasing Transaction Work and Inventory Transaction Work tables. It may create the record for you with a dummy lot number that you can then adjust out and back in with the correct lot number.
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