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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Integration user
Small and medium business | Business Central, N...
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Integration user

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Posted on by Alaa Ramadan 4,130

Hi

While I'm trying to setup the integration between Business Central and dynamics 365 sales, my understanding that i need 2 users:

CRM admin 

CRM Non-interactive user for the integration.

It's strange that I was able to complete the integration without the setup asking about the integration user. it did ask only for CRM admin to get the consent.

Thanks

 

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels Microsoft Employee on at

    Hello,

    The admin user is only needed to import the solution. After that the synchronization user should be a non interactive user. Strange issues can happen with the synch if this is an active user.

    Thanks.

  • Alaa Ramadan Profile Picture
    Alaa Ramadan 4,130 on at

    I got this that's why I'm asking the question: it did not prompt for the integration user. it did ask only for the administrator.

    I would not even care if all work fine but I noticed new customization such as customer statistics is missing in CRM even though the 2 BC solutions are there under solutions

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels Microsoft Employee on at

    Hello,

    The Assisted Setup won't change the user to non-interactive. Maybe that is a good suggestion to be raised via https://aka.ms/bcideas . If there is an admin user that can import the solution, it can also be used to change the user to non-interactive. Maybe this is not possible because the integration user cannot do this for himself.

    Thanks.

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