Multiple outgoing profiles for email router

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Posted on by Žarko Radevic

Hi, we are still using CRM 2011 with an On Premise deployment and email router with Exchange Online outgoing profile. I read that multiple outgoing profiles, with equal number of user using them, could help with performance. We are using a dedicated user in profile configuration:

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I am wondering if multiple profiles would help if we use the same user for all of them. How would it work with multiple profiles anyway? Do we get more processes working on mail sending?

Thanks in advance

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Žarko Radevic 4 on at

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RE: Multiple outgoing profiles for email router

I know that, could you be so kind and read my question? In the configuration of an outgoing profile, I specify a user to connect to exchange. If I create multiple outgoing profiles, would I benefit at all if I use the same user account (and assign for example 10 crm user to each outgoing profile)?
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RE: Multiple outgoing profiles for email router

Refer this : stackoverflow.com/.../sending-mails-from-different-mail-servers-in-crm-2011

The trick is in Users, Queues and Mailboxes tab. Select User and modify the Outgoing profile