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Multiple outgoing profiles for email router

Posted on by 264

Hi, we are still using CRM 2011 with an On Premise deployment and email router with Exchange Online outgoing profile. I read that multiple outgoing profiles, with equal number of user using them, could help with performance. We are using a dedicated user in profile configuration:

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I am wondering if multiple profiles would help if we use the same user for all of them. How would it work with multiple profiles anyway? Do we get more processes working on mail sending?

Thanks in advance

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  • Žarko Radevic Profile Picture
    Žarko Radevic 264 on at
    RE: Multiple outgoing profiles for email router

    I know that, could you be so kind and read my question? In the configuration of an outgoing profile, I specify a user to connect to exchange. If I create multiple outgoing profiles, would I benefit at all if I use the same user account (and assign for example 10 crm user to each outgoing profile)?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Multiple outgoing profiles for email router

    Refer this : stackoverflow.com/.../sending-mails-from-different-mail-servers-in-crm-2011

    The trick is in Users, Queues and Mailboxes tab. Select User and modify the Outgoing profile

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