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Error When Installing CRT Extension

Posted on by 20


We have been converting our CRT extensions over to Commerce SDK, but we keep on running into this error when loading the Retail Server:


The error says that it could not load Microsoft.ApplicationInsights, but the assembly (which our extensions rely on) can be seen in the extension folder:


The four blocked out assemblies are our project assemblies with the corresponding Extension.config:


Looking at the config file of the installer itself, we can see that Microsoft.ApplicationInsights is the first assembly listed:


Has anyone else run into this issue and know how to fix it? 

Thank you!

  • NicholasT Profile Picture
    NicholasT 20 on at
    RE: Error When Installing CRT Extension

    This worked! They were two different versions. Thank you.

  • Verified answer
    umer draz Profile Picture
    umer draz 90 on at
    RE: Error When Installing CRT Extension

    This can happen when your app insight version in crt extension and the MS version  are different. Make sure your CRT extensions are referring to same version

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