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Dear All,
Is there any way to identify Issue related to Customer Aging Report Balance is not Equal to AR TrailBalance
Note:" Do Not allow the Manual Entry Check Mark is Enabled" for that Particular AR Account
Suggest the Way to find out the Solution
Regards
Vinod
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Hello Vinod P, Great to hear that you could fix your issue. Please verify that this incident is fixed and that it can be closed. Thanks, Ludwig
Thanks to All,
For Supporting about the Issue and for the Suggestions
Issue was solved, But it took around a couple of days, Bec. Manually I was check each and every entry for all the Customer and the Trail Balance
Thanks
Vinod
Hi Vinod P,
The customer reconciliation report should give you the voucher that caused the difference (simply select the differences only and the details Checkbox when running the Report).
If you have the voucher, you can then search for it in GL/inquiries via the voucher posting form.
If you have this form opened you can drill down to the origin of the transaction, take a look at the one who recorded the voucher and so on which is the first step that you Need to do before you can correct your voucher that causes you the trouble.
Regards,
Ludwig
The customer aging report also has some minor bugs in it. One that comes to mind that we dealt with recently had to do with some data corruption on CustTrans records, where the last settlement date was different than the most recent date on the associated CustSettlement records. This cause the report to assume some CustTrans records were closed at the time of the customer aging report, when they actually were not, thus throwing off the total balances.
Hello Vinod P,
You can try running the GL reconciliation reports.
GL/Reports/Reconciliation/Customer/Customer.
This Report should show you the voucher creating the difference.
Hope it helps,
Ludwig
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