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Microsoft Dynamics CRM (Archived)

Recover Accidentally Bulk Deleted Accounts

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I am currently on CRM 2015 and trying to recover 1300 deleted records that for some reason I deleted on 6/2/2015.   I cannot for the life of me remember why I would do this when typical protocol is to just reassign records to an Unassigned Records Team.  These are critical companies that housed opportunities, activities and contacts.   

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  • Community Member Profile Picture
    on at

    Hello David:

    I believe once a record is deleted it's going forever, unless you have a backup of the data base.

    Sorry to hear about this.

  • Suggested answer
    Pawar Pravin  Profile Picture
    5,237 on at

    Hi ,

    Please refer below url where you could find important solution:

    pravinpawarweb.wordpress.com/.../

  • Suggested answer
    Priyesh Profile Picture
    7,396 User Group Leader on at

    Hi,

    If you have deleted recently, you can just restore the system just before the day you have deleted. Typically, you have about 5 days of backup available.

    Unfortunately, what's deleted cannot be recovered otherwise.

  • Suggested answer
    gdas Profile Picture
    50,091 Moderator on at

    I believe above response already answered your question.The only way you could get the deleted record information from the audit history as mentioned above . I would not recommend system update as there may be a risk that you could not get back  recent activity  and you may not aware who did what. 

    Here is some useful link to get the data from audit history. 

    https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/151392/how-do-i-restore-a-deleted-record

    https://www.cobalt.net/2015/04/01/dynamics-crm-snapshot-how-to-recover-deleted-records/

    As you are using on-premise , you can schedule backup  job in the SQL database to save your data for this kind of activities .

    https://www.sqlshack.com/multiple-methods-for-scheduling-a-sql-server-backup-automatically/

    Hope this  helps.

  • Rajesh Chungath Profile Picture
    467 on at

    Hi David,

    If you have old backup available you can restore it and create a new organization to recover the DATA.

    Other option is restore it using Audit history if you have audit logs.

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