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Error when creating a new Item

Posted on by 2
I am not able to create new items from scratch, however, when I copy from an an existing  item to create a new one ,  I have no problems.
 
error message:
 

The Item does not exist. Identification fields and values: No.='1234'

Internal session ID:
c8f253af-dc10-4985-a2b3-3fba58b57e7b

Application Insights session ID:
031bcadc-8af7-47b3-b5cb-6f32b1e2f687

Client activity id:
fd4e4cd8-0b8a-4ab0-bf8c-34d84c0bc90a

Time stamp on error:
2024-07-07T19:21:11.7110517Z

User telemetry id:
f35d6db9-9937-432d-b8b0-0e42fee47508

AL call stack:
ItemExtension(TableExtension 50005).CalcDiscPrice line 19 - Premium Soccer Customizations by ArcherPoint, Inc.
ItemExtension(TableExtension 50005).OnInsert(Trigger) line 4 - Premium Soccer Customizations by ArcherPoint, Inc.
 

  • YUN ZHU Profile Picture
    YUN ZHU 64,237 Super User on at
    Error when creating a new Item
    gdrenteria is right, from the error message this is from Premium Soccer Customizations by ArcherPoint, Inc, please contact this partner or uninstall and try again.
     
    Hope this helps.
    Thanks.
    ZHU
  • gdrenteria Profile Picture
    gdrenteria 5,108 Super User on at
    Error when creating a new Item
    Hi
    The problem is in a custom extension, please talk to the developer or partner for review and correction if necessary.
    BR
    GR

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