Error when creating a new Item

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Posted on by NB-07071940-0

I am not able to create new items from scratch, however, when I copy from an an existing item to create a new one , I have no problems.

error message:

The Item does not exist. Identification fields and values: No.='1234'

Internal session ID:
c8f253af-dc10-4985-a2b3-3fba58b57e7b

Application Insights session ID:
031bcadc-8af7-47b3-b5cb-6f32b1e2f687

Client activity id:
fd4e4cd8-0b8a-4ab0-bf8c-34d84c0bc90a

Time stamp on error:
2024-07-07T19:21:11.7110517Z

User telemetry id:
f35d6db9-9937-432d-b8b0-0e42fee47508

AL call stack:
ItemExtension(TableExtension 50005).CalcDiscPrice line 19 - Premium Soccer Customizations by ArcherPoint, Inc.
ItemExtension(TableExtension 50005).OnInsert(Trigger) line 4 - Premium Soccer Customizations by ArcherPoint, Inc.

Categories:

Inventory and warehouse management

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YUN ZHU 69,639 Super User 2024 Season 2 on at

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Error when creating a new Item

gdrenteria is right, from the error message this is from Premium Soccer Customizations by ArcherPoint, Inc, please contact this partner or uninstall and try again.

Hope this helps.

Thanks.

ZHU
gdrenteria 9,472 Most Valuable Professional on at

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Error when creating a new Item

Hi

The problem is in a custom extension, please talk to the developer or partner for review and correction if necessary.

BR

GR