Hello,
We are new to D365 F&O and it's our first month using the bank reconciliation module, after go-live.
There is an odd thing happening in the bank reconciliation worksheet, specifically for cancelled bank deposit slips.
A deposit slip posts a debit.
When the deposit slip is cancelled, it posts a credit.
When you click on both in the bank reconciliation worksheet, they should offset each other, but the number on top suggests that both are debits.
The debits and credits reflect correctly with other transactions but this seems to be an issue with bank deposit slip cancellations only.
We reversed the payment on the customer account first, then cancelled the deposit slip with a reason code and date.
The SOP does not show other steps.
I would love any feedback or suggestions to resolve this issue if you've come across this yourself.
Thank you!
