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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Data is not loading in...
Microsoft Dynamics CRM (Archived)

Data is not loading in Sub grid Dynamics 365 CE OnPrem

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Posted on by H3manth 14

We are using Microsoft Dynamics CRM 2016 On-Prem. We added a new field for an entity and published all customizations. After this, we are facing an error wherein all the grids in the system are not loading and we see a message that "To load new <entity> records, click here".

8371.pastedimage1569150758432v1.png

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I have the same question (0)
  • Siva L Profile Picture
    Siva L 40 on at

    Clear cache and reload the form. This is usually network latency/cache related issues.

  • H3manth Profile Picture
    H3manth 14 on at

    Tried clearing cache, reloading. Even tried out restarting the server, Nothing worked.

  • Suggested answer
    Siva L Profile Picture
    Siva L 40 on at

    Did you try loading it forcefully using JS?

    There used to be a similar issue when this happens when there are multiple subgrids on the form.

    Usually reloading forcefully from JS, loads the grid.

    ex: Xrm.Page.ui.tabs.get('tabName').controls.get('gridName').refresh();

  • H3manth Profile Picture
    H3manth 14 on at

    The other problem is I cannot even see the Ribbon Bar all over the site. So, I cannot do any customizations.

    pastedimage1569318753796v1.png

  • ajyendra Profile Picture
    ajyendra 1,738 on at

    Just Revert your Changes what you have done and Publish it again Check it issue is still exist.

  • H3manth Profile Picture
    H3manth 14 on at

    The problem is I don't remember what were the customizations published.

    Is there any way that I can see the last published customizations with the date of publish, may be a DB script.

  • Suggested answer
    H3manth Profile Picture
    H3manth 14 on at

    Dynamics CRM Upgrade from 8.0 to 8.2 has worked for me.

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