web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Synchronize Data betwe...
Microsoft Dynamics CRM (Archived)

Synchronize Data between two systems

(0) ShareShare
ReportReport
Posted on by maurice.renz 202

Hello,

we are using a ticket management system for our customers and we want to synchronize data between this system and out Microsoft Dynamics CRM 2016 on-premise environment, so that all of our contacts are stored in the associated system. My question, is there any interface in CRM that is able to suits our concern? Do you have any experiences?

Thank you very much.

Maurice Renz

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi,

    You could use Scribe or SSIS + Kingswaysoft in order to achieve your requirements.

    https://www.scribesoft.com/

    http://www.kingswaysoft.com/

  • Suggested answer
    Aric Levin - MVP Profile Picture
    Aric Levin - MVP 30,190 Moderator on at

    Hi Maurice,

    I am not sure what ticketing system you are using, but that is somewhat irrelevant, except for the fact or how you will be retrieving your data from that system.

    This is a one directional sync, correct?

    SSIS seems like a good choice to move the data over if you can access the data in the ticketing system.

    I think I would probably use a similar approach to what you want, and implement as an SSIS package with Kingswaysoft, or you can use Scribe as well if you want.

    The other question is do you need this to be real-time or not. If not, just create scheduled jobs to get the data. If it does require real-time, you will have to have some triggers to execute your SSIS package when changes occur.

    Hope this helps.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans