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Service | Customer Service, Contact Center, Fie...
Answered

Enable map view in new schedule board

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Posted on by 35

Does anyone know how to enable map view in the new schedule board?

Microsoft documentation

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Field Service Trial

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Thanks in advance!

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  • Verified answer
    Al Iggs Profile Picture
    on at
    RE: Enable map view in new schedule board

    The map was introduced in a very recent release as part of Early Access. Your trial environment is likely still on a slightly earlier release. Can you check if you can activate 2021 release wave 1 in the Power Platform admin portal (admin.powerplatform.microsoft.com/environments

  • mjoliveira Profile Picture
    35 on at
    RE: Enable map view in new schedule board

    Hi Alexander,

    Before using the trial, 2021 release wave 1 was activated and according to Dynamics 365 apps, Field Service app is in the latest version (8.8.32.59).

  • Al Iggs Profile Picture
    on at
    RE: Enable map view in new schedule board

    On my EA instance I have FS v8.8.39.135 (and I do see the map), 8.8.32.59 was released end of last year.

  • Al Iggs Profile Picture
    on at
    RE: Enable map view in new schedule board

    Would you mind sending me a PN with your Org Id? I can then ask Engineering to have a look.

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