Dynamics Community Forum Thread Details

Loyalty point earning rule by total spend

I am trying to solution for the below scenario:

Each time a customer has $500 spend with us, they receive $15 in available loyalty points to use for a future purchase.

This earning rule would need to account for increments of $500 dollars spend. I was pursuing creating a reward point type similar to 'total spend' to be able to track total spend point accruals. The earning rule would be 1 point per $1 spent. You spend $500, you would earn 500 'total spend' points.

Where I am running into issues is with the below

I would need to have a way to know that with each 500 points earned for point type 'total spend', the accrued balance needs to reset back to 0. (or something similar to denote the accumulation tracking is restarting).
I would need to adjust the balance of accrued points from 'total spend' reward point types to a reward point type that is setup in my redemption rule. I don't plan on configuring the 'total spend' reward point type in my redemption rule.

There are so many different way to configure loyalty, I wanted to pose this topic to the community to see if there was someone who has implemented something similar in the past. As it stands, I am thinking I will need a small extension but would ideally like to leverage as much base configuration as possible.

Thanks in advance

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