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Customer experience | Sales, Customer Insights,...
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Event Cancellation without Login // How to implement a "I do not want to participate in the event"-tracking?

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Posted on by 60

Hi Community,

our customer would like to request not only event registrations but also explicit cancellations. A contact should not have to register for this beforehand. He should be able to say directly "I do not want to participate in the event". Have any of you implemented this before?

Thanks in advance

Diana

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  • Suggested answer
    Nya Profile Picture
    29,060 on at

    Hi Diana,

    The cancellation cannot be done by contacts.

    Please refer to the following section:

    The Registration and attendance tab

    pastedimage1643850679909v1.png

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