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Microsoft Dynamics 365 | Integration, Dataverse...
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Token not found error in Power Automate Dataverse cross-tenant connection? Tenant Isolation

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I ran into this exact issue recently, and it drove me crazy for hours. Turns out, it probably isn't your permissions or licensing.
Check Tenant Isolation in the Power Platform Admin Center.
The Problem:
Even with the right credentials and security roles, cross-tenant Dataverse connections can fail with "Token not found" or "Parameter=Token not found" errors. Dynamic content won't load, and tables won't appear.
 
The Real Culprit:
Power Platform Tenant Isolation policies are blocking the cross-tenant connection. It's a security feature that acts like a bouncer – and your external tenant isn't on the guest list.
 
The Fix (5 minutes):
Navigate:
Power Platform Admin Center → Security → Identity and Access → Tenant Isolation
  1. Add the external tenant ID to your allow list.
  2. Enable either inbound or outbound access for that tenant or both as per requirement.
  3. Wait a few minutes for policies to propagate
  4. Delete your old Dataverse connection and create a fresh one
That's it. Worked immediately for me after doing this.
 
Pro tip: Don't disable Tenant Isolation entirely – just whitelist the specific tenants you need to work with. Keep things secure while still getting the job done.
 
Hope this saves you the headache it caused me! 👍
Tenant Isolation.png
I have the same question (0)
  • Assisted by AI
    Saif Ali Sabri Profile Picture
    2,805 Moderator on at
    This error — “Token not found” or “Parameter=Token not found” — typically occurs when Power Automate tries to connect across tenants and the Tenant Isolation policy in the Power Platform Admin Center blocks the request. Even with correct credentials and roles, dynamic content and tables won’t load because the external tenant isn’t approved for communication.

    🔍 Root Cause

    The Tenant Isolation feature acts as a security gatekeeper, preventing cross‑tenant data exchange unless the target tenant is explicitly allowed. So, your Dataverse connection fails before authentication completes.

    🧩 Resolution Steps

    1. Go to Power Platform Admin Center → Security → Identity and Access → Tenant Isolation.
    2. Add the external tenant’s Tenant ID to the Allow List.
    3. Enable Inbound, Outbound, or both directions depending on your integration requirement.
    4. Wait a few minutes for policy propagation.
    5. Delete the old Dataverse connection and create a new one in Power Automate.
    Once the allow list is configured, the connection will succeed securely — as shown in the “After Tenant Isolation Configuration” diagram.

    💡 Best Practice

    Avoid disabling Tenant Isolation entirely. Instead, whitelist only the specific tenants you need to collaborate with. This keeps your environment secure while enabling necessary integrations.
  • Suggested answer
    11manish Profile Picture
    1,148 on at
    Even with the correct credentials and permissions, cross-tenant Dataverse connections may fail because Tenant Isolation policies block communication between tenants. Typical symptoms include:
    • "Token not found" errors
    • Dynamic content not loading
    • Dataverse tables not appearing
    • Connection creation failures across tenants
    The Fix 
    • Go to Power Platform Admin Center.
    • Navigate to:
      • Security → Identity and Access → Tenant Isolation
    • Add the external Tenant ID to the Allow List.
    • Enable:
      • Outbound access (your tenant → external tenant)
      • Inbound access (external tenant → your tenant)
    • Or both, depending on your scenario.
    • Wait a few minutes for the policy to propagate.
    • Delete the existing Dataverse connection and create a new one.
    Why recreate the connection?
    The original connection may contain a cached authentication token that was created while the tenant was blocked. Creating a new connection forces Power Platform to obtain a fresh token after the policy change.
     
    Best Practice
    Avoid disabling Tenant Isolation entirely. Instead, keep it enabled and whitelist only the specific external tenants that need access. This maintains security while enabling the required cross-tenant integrations.
     

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