Dynamics Community Forum Thread Details

Updating Status Reason for Disqualified Leads in Bulk

Hello,

I am trying to update a number of closed (disqualified) leads with a workflow that changes their status reason.

When I try to run the workflow and check the background processes, I notice that the workflow automatically cancels.

When I try to resume the workflow, I get this Error:

------------------------------

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]:
System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #A0973B67Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ActivityId>b8d44a64-1e07-485a-9ee5-4681d7128df7</ActivityId>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #A0973B67</Message>
<Timestamp>2018-05-09T12:33:20.8417204Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault>
<ActivityId>b8d44a64-1e07-485a-9ee5-4681d7128df7</ActivityId>
<ErrorCode>-2147204762</ErrorCode>
<ErrorDetails xmlns:d3p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>The state transition requested is not valid for the current state. Current state: 3, current status: 32, target state: 0, target status: -1.</Message>
<Timestamp>2018-05-09T12:33:20.8417204Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault i:nil="true" />
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</InnerFault>
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>