Trial Instane - Admin role error

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Posted on by mdashraf

When i assign system administrator role to the Dynamics 365 trial instance , getting insufficient permissions error

RoleService::VerifyCallerPrivileges failed. User: 7f989e49-eddb-464f-bba5-d04405600677, PrivilegeName: prvShareImportFile, PrivilegeId: b9bcae9f-c539-4739-b894-363796cdfceb, Depth: Global, BusinessUnitId: 924980ea-531e-ea11-a812-000d3ab16948 If you contact support, please provide the technical details.

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ba365guy 2,950 on at

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"User 1" is trying to assign system administrator role to "User 2".

"User 1" must have system administrator role. Else insufficient permissions error will be thrown.

Do you have system administrator role assigned already?

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ba365guy 2,950 on at

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"User 1" is trying to assign system administrator role to "User 2".

"User 1" must have system administrator role. Else insufficient permissions error will be thrown.

Do you have system administrator role assigned already?

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mdashraf 5 on at

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I setup my trial instance, my userid doesnt have system administrator role assigned.

I tried to assign the system administrator role and it is giving error while assigning the role.

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ba365guy 2,950 on at

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From office 365 admin portal, you can create / convert your user to administrator user. Try that.

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ba365guy 2,950 on at

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mdashraf 5 on at

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we dont have office 365 admin portal, no o365 account

I am trying only dynamics 366 trial account now

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ba365guy 2,950 on at

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If you have registered for a D365 trial, you will get to login to Microsoft 365 / Office 365 admin portal.

Navigate to https://portal.office.com

Enter the D365 trial credentials. (as you mentioned you created the trial, enter the same credentials)

You will see multiple apps. "Admin" will be on of the apps. Click on the apps and navigate to admin portal.

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ashish12 3,079 on at

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As you are the owner of the tenant, you should have Global Admin role. You can access Office Admin center and create a new user. You get some 25 license with Trail for 30 days.

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ba365guy 2,950 on at

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Hi,

Were you able to sort this out?

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AJ-22040756-0 Microsoft Employee on at

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Hi Partner

You can check by doing "Promote to Admin" for the selected user by navigating to Settings -> Security -> Users -> Select the user and select "Promote to Admin" from Ribbon.

Here is the screenshot for reference

Hope this helps.

Best regards,

Akash

Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

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