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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Not able to log into t...
Finance | Project Operations, Human Resources, ...
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Not able to log into the browser panel after update

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Posted on by AstridMalanka 8

Hi.

I have updated my virtual development machine to version 17, after that, I went into visual studio and updated the models and synchronized the database. 

Now I am trying to go into the browser and refresh the entity store, but it doesnt let me log in, I am not sure what account I should try to log in with. I tried both my domain account (which I dont see how it is connected), and the log in to the server, which is not an account.

What am I doing wrong? Why I can't login?

Thanks

Astrid

I have the same question (0)
  • nmaenpaa Profile Picture
    nmaenpaa 101,166 Moderator on at

    Hi, what exactly do you mean by "it doesnt let me log in"? Could you share a screenshot?

    Installing MS updates should not change the user list in any way. Did you do anything else? You can also check UserInfo table via SQL Server Management Studio to double check that your account is there. Or try to start the system by debugging a form via Visual Studio. 

  • AstridMalanka Profile Picture
    AstridMalanka 8 on at

    I am in a virtual server to develop. When you choose a table on the AOT, if I press click right, I get the option to open the table on the browser. But when the browser opens it ask me to login. And when I use my domain account to log in, I get the following error. 

    pastedimage1619640760292v1.png

    I need to get into that page, to refresh the entity store. And I am not able to do it. 

  • AstridMalanka Profile Picture
    AstridMalanka 8 on at

    I did find another thread about a similar issue, but I am not sure what to do, since it is the virtual machine I installed to develop. Here is someone having the same issue. community.dynamics.com/.../you-are-not-authorized-to-login-with-your-current-credentials-you-will-be-redirected-to-the-login-page-in-a-few-seconds

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 303,397 Super User 2026 Season 1 on at

    Hi Astrid,

    Did you besides perform the update also restored e.g. a backup of a database? At least, you can try to use the admin provisioning tool to see if you can link the admin account to your Azure AD login.

  • AstridMalanka Profile Picture
    AstridMalanka 8 on at

    Yes, I did a restore of the database, from UAT and this are my permissions on UAT.

    pastedimage1619642030238v1.png

    I tried following this

    AOSService\PackagesLocalDirectory\Bin

    here find application named AdminUserProvisioning.exe, open it.

    In the field enter e-mail you use to log in in D365 and then click Submit.

    After you get the message that admin user was changed you can try again, there will be no more any messages that you don't have rights.

    and the I got the following error

    pastedimage1619642115198v2.png

  • AstridMalanka Profile Picture
    AstridMalanka 8 on at

    what is the admin provisioning tool?

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 303,397 Super User 2026 Season 1 on at

    Hi Astrid,

    You used the application named AdminUserPrivisioning.exe as you mentioned in another reply. This is what I meant with the Admin provisioning tool. As it is returning an error 503, you have to check if the services are running correctly. Can you confirm the update to 10.0.17 was completed correctly without issues? Have you also tried to restart your VM to clear resources?

  • zhifeng Profile Picture
    zhifeng Microsoft Employee on at

    Hello Astrid,

    The message indicate you don't have permission to access URL, since you do the database restore, admin user may changed. As Andre mentioned please try AdminUserPrivisioning tools to provision admin user again. If it failed, you can connect to database and verify userinfo table for admin records  and compare with other environment which you can login to see the difference.

  • AstridMalanka Profile Picture
    AstridMalanka 8 on at

    I restarted the machine and stopped the dynamic services but left the other one on and I was able to add my account as admin. and now I am able to log in. thanks to everyone.

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