Dear All,
our client using the customer order and shipped function in order to create sale from CPOS, when we created customer order we also accepted some payment as well and then shipped it from CPOS, payment journal and sale invoice are created in back office no issue.
when we return the product from same invoice in CPOS, CPOS returned the transaction with full sale invoice amount, it should be return with the amount that what we received initially.
if we accept this behavior of CPOS, following entries are made at back office.
| sale invoice (Customer Order ship in CPOS) |
DR |
Receivable |
500 |
|
|
| |
CR |
Sale |
|
500 |
|
|
|
|
|
|
|
| Tender Payment receiving |
DR |
Cash |
100 |
|
Net Receivable after initial payment |
| |
CR |
Receivable |
|
100 |
400 |
|
|
|
|
|
|
| Sale Return Order Invoice |
DR |
Sale |
500 |
|
|
| |
CR |
Receivable |
|
500 |
|
|
|
|
|
|
|
| Sale Return Invoice Payment |
DR |
Receivable |
500 |
|
Net cash after sale return |
| |
CR |
Cash |
|
500 |
-400 |
Resulting, original sale invoice remaining balance 400 still show as an open transaction in system against customer balance. how to settle this open transaction.
system credited the cash in -400, how to adjust that.
