Quick question, do you have to put a comment in the comments box when you hit Shift+F9 for details in order to get it to print on receipts and save in the journal? I found in our installation of you don't put anything in the comments box it will not put anything on the receipt nor in the journal. So we always put a space in the comments box and it prints and saves in the journal every time. This doesn't seem like it should work this way does it?
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This happens because of a length check on comments in the receipt layout.
You will need to export your layout (save to a file) and make a change. Then re-import into RMS.
In the default layout the issue is at line 524 and looks like this:
<CONDITION> Len(Transaction.Comment) </CONDITION>
<THEN>
<TABLE>
<BORDER> tbNone </BORDER>
<COLUMNHEADER>
<ALIGNMENT> "^" </ALIGNMENT>
<WIDTH> PageWidth </WIDTH>
<IF>
<CONDITION> Len(Transaction.ReferenceNumber) </CONDITION>
<THEN>
<TEXT> "Reference: " Transaction.ReferenceNumber </TEXT>
</THEN>
</IF>
</COLUMNHEADER>
You need to change this to be like this:
<CONDITION> Len(Transaction.ReferenceNumber) </CONDITION>
<THEN>
<TABLE>
<BORDER> tbNone </BORDER>
<COLUMNHEADER>
<ALIGNMENT> "^" </ALIGNMENT>
<WIDTH> PageWidth </WIDTH>
<IF>
<CONDITION> LLen(Transaction.ReferenceNumber) </CONDITION>
<THEN>
<TEXT> "Reference: " Transaction.ReferenceNumber </TEXT>
</THEN>
</IF>
</COLUMNHEADER>
This will allow the comment to be blank but still print the reference field.
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André Arnaud de Cal...
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Martin Dráb
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