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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / How to cancel product ...
Microsoft Dynamics AX (Archived)

How to cancel product receipt and purchase order

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Posted on by Community Member

Dear all experts,

I'm newbie in AX, my client using AX 2012 R2 and my client has issue that he can't cancel his product receipt and his purchase order in module procurement and sourcing (cancel and correct button disabled).

Please help me to solve this issue, here i attached some screenshoot for additional information:

vdiimg01ed.jpg   vdiimg02ed.jpg

Thanks before,

Christoper

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I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    Dear Sukrut,

    thanks for your reply,

    I'm not using any workflow for procurement module

    there are remaining purchase quantities left, my client ordered 32 and received 13 so there are remaining qty 19

    Thanks,

    Christoper

  • Verified answer
    Mahmoud Hakim Profile Picture
    Mahmoud Hakim 17,887 on at

    Hi christoper

    if this po partially  invoiced you can cont cancel product receipt.

    but you can make a credit note

  • Community Member Profile Picture
    Community Member on at

    Dear Mahmoud Hakim,

    Thanks for your reply,

    but what mean of "can cont cancel product receipt" ? You're right this po partially invoiced.

    Dear Sukrut,

    Thanks for your reply,

    are there another way to cancel this PR and PO?

  • Mahmoud Hakim Profile Picture
    Mahmoud Hakim 17,887 on at

    sorry, you cannot cancel product receipt

    *duplicated word*

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