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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Dynamics 365 Marketing...
Customer experience | Sales, Customer Insights,...
Answered

Dynamics 365 Marketing quota excedeed

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Posted on by DearestRaindeer 5

Hi, I am new here and I have a complex question I didn't find the answer.

I have 2k Dynamics 365 Marketing quota and I am really interested in what happen when I reach the limit?

I know that I can purchase additional quota, but I would like to know what will happen with the running customer journey or a bigger campaign if it reach the limit and I don't have additional purchased quota. Will it stop or billing automatically?

Thank you for your helping!

I have the same question (0)
  • AJ-22040756-0 Profile Picture
    AJ-22040756-0 on at

    Hi Partner,

    If this has helped you out you can close this thread by marking as verified.

  • DearestRaindeer Profile Picture
    DearestRaindeer 5 on at

    Thank you for your helping :)

  • Suggested answer
    AJ-22040756-0 Profile Picture
    AJ-22040756-0 on at

    Hi Partner,

    As far as I know, If its not your trial marketing environment then the current customer journey and campaigns will be not impacted if you reach the end of quota limit.

    You will receive notifications to buy the further storage.

    Trial environment might have impact if the quota limit is reached

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