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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Make a new user approv...
Microsoft Dynamics AX (Archived)

Make a new user approver after the workflow on journal has been submitted

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Posted on by MYGz 2,355

Hi,

Is it possible to add a new user as an approver to workflow and make him an approver to an already submitted journal?

Is it supported out of the box? Or I'll have to write code for it?

Thanks.

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi,

    You can delegate a specific workflow step but you cannot redesign your workflow when it is running.

    If you noticed that an important step is missing then recall it, open the WF designer and adjust the WF as required and then resubmit it again.

    Best regards

    Ludwig

  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 304,553 Super User 2026 Season 1 on at

    Hi MYGz,

    In addition, if you don't want to recall the workflow, an administrator can re-assign the task to another user using the Workflow History form.

  • MYGz Profile Picture
    MYGz 2,355 on at

    Andre Arnaud de Calavon

    Thanks. Will the user be able to approve even if it's not an assigned approver in the workflow design?

    workflowReassign.png

  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello MYGz,

    If you use the reassign functionality then the person reassigned can approve.

    Yet, this kind of reassignment should not be part of a 'normal' workflow design but rather an exception.

    Best regards,

    Ludwig

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