Incorrect period for Detail General Ledger Report

(0) Share

Report

Posted on by abby wang

170

Hi all,

we are on SL7SP1 with hotfix 18037SY. We are experiencing the post period is incorrectly passing over to the report after installing this hot fix. When we change the report beg\end period, the report still shows the current period. I check the rptruntime table, and it sure does show the current period; however, this is not we saw on the ROI screen. Does any have the same problem? Any help is appreciated.

Abby wang

*This post is locked for comments

All responses (3)

Answers (0)

Community Member on at

Like (0)

Report

Re: Re: Re: Incorrect period for Detail General Ledger Report

Abby,
Thanks for the feedback and hopefully this can help other users if they are experiencing the same issue.

Regards,
Nick
Web Support Coordinator
Microsoft Dynamics Team
abby wang 170 on at

Like (0)

Report

Re: Re: Incorrect period for Detail General Ledger Report

Hi Nick,

I found a work around solution for this. The problem does happen to all users. After enter beginning and ending period, the user has to hit tab key or enter key to move the cursor to the next field before click on print (or print preview) button. This work around seems working fine, but some users told me that they never have to do this before, which I think they are correct. I guess it's the latest hot fix I installed cause this problem, but I can't confirm on it.

We are using SQL 2K5 database running on win 2008. Solomon is running on win 2003 server. Two citrix are setup for users to access to Solomon. This problem happens to regular solomon client, citrix, and solomon server. Hope this helps!

Abby
Community Member on at

Like (0)

Report
Re: Incorrect period for Detail General Ledger Report

Abby,
Could you provide me with some more information around the issue.

What type of database are you using?

Also what Operating System are you running?

Does this happen on more than one workstation?

Regards,
Nick