Script Error when launching AX Client

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Posted on by ford_sopris

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We have a client that certain users are getting a "Script Error" error when they launch the AX Client. This just started occurring and it only happens to certain users. I have created a test user and mirrored the problem user's AD and AX permissions / roles (no AX roles actually). It looks to be a role center error but the user is not assigned to one.

Once they click NO they can continue using the AX client with no issues.

Here is the error:

Script Error

Line: 1412

Char: 294

Error: Unterminated string constant

Code: 0

URL: http://EPSERVER/sites/dynamicsax/enterprise%20portal/EPDefaultRoleCenter.aspx?---and a lot of misc characters after

Do you want to continue running the scripts on this page? Yes or No.

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Freddy Hubert 15 on at

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RE: Script Error when launching AX Client

This is an older thread, but in case someone comes across it, you may want to clear the user's usage data. Do a reset on all the usage data and see if it solves the problem.

I've checked IE settings plus cleared the .auc and .kti files but it didn't help. Clearing the usage data did the trick.

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Mark_Edel 160 on at

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RE: AX 2012 R2 CU7 -- Script Error when launching AX Client

Hi Ravi and Vilmos,

Good Day!

I already suggest to our customer to delete the .auc and .kti files and also reset the IE settings. Until now I did not hear any feedback from them that they still encounter the error. I think the solution provided solves the error.

Keep it up guys!

Thanks,

Mark

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Mark_Edel 160 on at

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RE: AX 2012 R2 CU7 -- Script Error when launching AX Client

Hi Ravi and Vilmos,

Thanks for the advise. Will try your recommendation and will give you updates later.

Thanks and Regards,

Mark

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Vilmos Kintera 46,149 on at

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RE: AX 2012 R2 CU7 -- Script Error when launching AX Client

It must be their IE settings. Make scripting less restrictive, and disable script debugging as advised above.

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RM-22040759-0 2,014 on at

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RE: AX 2012 R2 CU7 -- Script Error when launching AX Client

Hello Mark,

If you are facing issues with a specific user, then its probably cache issue. I would recommend you to delete “.auc” and “.kti” files from user profile (Path :\ appdata\local) and reset IE setting (If the user default page set as role center page ). Please try above recommendation and let me know.

Best Regards,

Ravi Theja Madisetty

https://technoguns.com

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Mark_Edel 160 on at

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RE: AX 2012 R2 CU7 -- Script Error when launching AX Client

Hi All,

We are also experiencing the error "Script Error when launching AX Client" same with the error of ford_sopris but we are on AX 2012 R3 CU11. We encountered the error in a specific user only. May I know how to resolve the error.

Regards,

Mark

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RM-22040759-0 2,014 on at

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RE: AX 2012 R2 CU7 -- Script Error when launching AX Client

Please try to open AX as administrator and provide required permissions to the user id in enterprise portal.

Regards.,

Ravi Theja Madisetty

https://techguns.wordpress.com

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Anton Tjiptadi 2,013 on at

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RE: AX 2012 R2 CU7 -- Script Error when launching AX Client

Hi Ravi,

Where did you disable script debugging? I did disable it and the script error disappeared if I open from IE, but the problem still persist when I open from AX.

Regards,

Anton

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Community Member on at

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RE: AX 2012 R2 CU7 -- Script Error when launching AX Client

The underlying issue is caused by a Line Feed character (&#10) in the HTML code generated in the Work List when it is included in AX client Home - Role Centre landing page.

If a user has any approvals pending, AX will populate a list of user pending actions. The list will contain a ‘Subject’ field. The field is defined in the workflow configuration by an administrator. The text in the field should not contain any characters such as Line Feed (&#10) or Carriage Return(&#13).

Work List

Workflow configuration

HTML code

<td class="AxWorkflowActionBarMessage">Please review request 022
</td><td class="AxWorkflowActionBarInstruction">

Solution

The standard code imposes the constraint.

The constraint can be bypassed by making sure configuration doesn’t contain any special characters.

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RM-22040759-0 2,014 on at

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RE: AX 2012 R2 CU7 -- Script Error when launching AX Client

Hi All ,

Looks my issue got fixed after disabed script debugging opition from IE.

Regrads.,

Ravi Theja Madisetty

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