Hello,
I have a question. Sometimes we send goods back to our suppliers for repair under warranty.
What we do:
1) We create a purchase return order to send the defected unit back.
2) When the goods are under warranty we don't need to pay anything. But our financial department tells me they can't make a zero invoice, because it is not allowed in Belgian law. If our financiale department don't invoice the purchase return order, it will remain open forever as "to invoice". How can we solve these problems?
