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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Create SEPA Direct Deb...
Small and medium business | Business Central, N...
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Create SEPA Direct Debit Collection Entries

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Posted on by FS-19081230-0 12
Hello!
When trying to create SEPA Direct Debit Collection Entries got message "No entries have been created".
There is posted invoice that meet the criteria specified in the filters: Payment method - SEPA LASTS. Can´t figure out why it is not filtered out
Categories:
Business Central
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  • FS-19081230-0 Profile Picture
    FS-19081230-0 12 on at
    Create SEPA Direct Debit Collection Entries
    It seems that the issue is with Payment Services setup.
    But when I trying to create new Payment Service for SEPA Direct Debit I can only choose from Paypal and WordPay

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    Jun Wang Profile Picture
    Jun Wang 7,443 Super User 2024 Season 2 on at
    Create SEPA Direct Debit Collection Entries
    please check if the customer you tested has outstanding invoices. 
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    YUN ZHU Profile Picture
    YUN ZHU 73,472 Super User 2024 Season 2 on at
    Create SEPA Direct Debit Collection Entries
  • Netjacker2097 Profile Picture
    Netjacker2097 263 on at
    Create SEPA Direct Debit Collection Entries
    Hi,
     
    I would check the following:
     
    Check the SEPA Mandate Setup - Ensure that the SEPA Direct Debit Mandate is correctly assigned to the customer.
     
    Verify the Payment Method Setup - 
    Confirm that the payment method assigned to the invoice is indeed SEPA LASTS (or the appropriate SEPA payment method you are using).
     
    Review the Due Date and Posting Date - 
    Ensure that the invoice’s due date or posting date falls within the range specified in your filter criteria and Sometimes, thedate range filters might exclude invoices if they do not match exactly.
     
    Check Customer Bank Account Information - 
    Make sure that the customer has a valid bank account set up in their profile, which is necessary for SEPA direct debit processing. The bank account details should be correctly entered, and the IBAN should be properly formatted.
     
    Ensure No Prior Collection Exists - 
    Verify that the invoice has not already been included in a prior SEPA Direct Debit collection batch. If an invoice has already been collected, it won’t be included again unless you reverse the previous collection.
     
    Hopefully this will help you find what might be the course.
     
    Thanks,
    M
  • gdrenteria Profile Picture
    gdrenteria 12,167 Most Valuable Professional on at
    Create SEPA Direct Debit Collection Entries

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