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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Voice of the Customer ...
Microsoft Dynamics CRM (Archived)

Voice of the Customer Two set option default value issue

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Posted on by Community Member

Hi,

Was required to set the default value of a certain field in Survey entity from Yes to No. I edited the default value to No and published it but every time we're creating a new Survey the initial value upon form loading is No but keeps on going back to Yes.

6560.survey.jpg

Has anyone experienced this issue?

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  • Suggested answer
    Adrian Begovich Profile Picture
    Adrian Begovich 1,032 Moderator on at

    Hi Rome Palaganas,

    Check that there is no custom logic running on the field such as a Business Rule, JavaScript, Plugin, or Workflow, as this is a potential cause of the problem.

  • Community Member Profile Picture
    Community Member on at

    Hi, How are you setting defaultValue in formXML?

    try this in form XML: <DefaultValue>true</DefaultValue>

    On Page load, change the value to value you need;

    var yourAttribute = Xrm.Page.data.attributes.get("controlname");

                   yourAttribute.setValue("0");

  • Community Member Profile Picture
    Community Member on at

    Please try below and let me know if that answers your question.

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