Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics SL (Archived) / Subaccount Inactive
Microsoft Dynamics SL (Archived)

Subaccount Inactive

(0) ShareShare
ReportReport
Posted on by iani 225

We getting the below error message when trying to post a batch in the Voucher and Adfjustement Entry. The subacct in question is active when checked in the Subaccount Maintenance (01.270.00).

Any idea on to resolve this issue?

System Message 6124: Process started: Mon Feb 24 07:26 A.M.

Module: 'AP'

Batch: '009158'

Processing: Module: 'AP' , Batch: '00XXXX'

System Message 6642: Subaccount Inactive.

System Message 6125: Process ended: Mon Feb 24 07:26 A.M.

*This post is locked for comments

  • Verified answer
    iani Profile Picture
    iani 225 on at
    RE: Subaccount Inactive

    THANK YOU EVERYONE FOR ALL YOUR HELP TRYING TO RESOLVE THIS ISSUE.

    I HAVE CONNECTED OUR SL CONSULTANT WHO HAS NOW ROSOLVED THIS ISSUE.

    RESOLUTION:

    1. Important:  I just learned this trick from our SL consultant who just resolved this issue.
    2. In SL, top of the screen, click application, initialize mode.
    3. Go to GL, under input click Journal Transactions (01.010.00).  I think because it is unposted batch and it is in initialize mode the fields are editable.
    4. In the Sub column, highlight each sub number one at a time then price F3
    5. The "Master Subaccount List" should open with the exact sub number at the very top.
    6. The sub number that did not show up at top of the "Master Subaccount List" is the sub number this is inactive.
    7. Next, you need to find what screen the sub number originated from and what the right sub number supposed to be.
    8. In our case, it originated from the Project Maintenance screen (pa.prj.00) GL Subaccount field.

    Change the sub account number in the following fields.

    1. Next, change the Project Maintenance screen (pa.prj.00) GL Subaccount field to the correct GL Sub Account number.
    2. In the Journal Transactions screen (01.010.00), change the sub number to the right number.
    3. While the sub number still highlighted, press F3 to open the "Master Subaccount List" then click the edit button to open Subaccount Maintenance (01.270.00).
    4. In the Subaccount Maintenance (01.270.00), verify that the correct subaccount number is in this field.

    Good luck.

     

    HERE ARE OTHER LINKS THAT MAY HELP IF THE ABOVE RESULUTION DOES NOT.

     

    http://support.microsoft.com/kb/871420

    http://support.microsoft.com/kb/844202

    http://support.microsoft.com/kb/845636/en-US

    http://support.microsoft.com/kb/844010

    http://support.microsoft.com/kb/846086

  • William Dietrich Profile Picture
    William Dietrich 560 on at
    RE: Subaccount Inactive

    Yesterday we received the exact same error message on an AP voucher batch:

    System Message 6124: Process started: Mon Feb 24 02:44 P.M.

    Module: 'AP'

    Batch: '024671'

    Processing: Module: 'AP' , Batch: '024671'

    System Message 6642: Subaccount Inactive.

    System Message 6125: Process ended: Mon Feb 24 02:44 P.M.

    No one has touched the subaccount maintenance.  We have manually verified that every subaccount in the batch is active. We have checked the SubAcct and SubXRef tables to verify that all subs are active. The user received no errors upon entering the batch nor releasing the batch. Checks have been issued against the released batch but we can not post it! The batch is still giving us the same error when we tried to post it  to the gl multiple times.

    Any other suggestions?

    Thank You

  • iani Profile Picture
    iani 225 on at
    RE: Subaccount Inactive

    I have checked, the validate account/subaccount in the GL Setup is not selected.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Subaccount Inactive

    Are you using acct-sub combinations (checkbox in GL setup)?  If so there is another screen, GL Acct/Sub Maintenance, where individual acct-sub combos may be inactive.

  • iani Profile Picture
    iani 225 on at
    RE: Subaccount Inactive

    Thank you for your reply.  I have checked the Active fields in both tables they were set to 1.  

  • Mark E Profile Picture
    Mark E 6,431 on at
    RE: Subaccount Inactive

    Query the Subacct table for the Sub and make sure the Active field is set to 1, also check the same for the SubXRef table in the System DB

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Tip: Become a User Group leader!

Join the ranks of valued community UG leaders

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,468 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,287 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans