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Customer insights - Dynamics 365 on-premise

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Posted on by Henki

Hi,

We're currently running Dynamics 365 on-premise and hoping to extend this with Customer Insights Journeys. We dot not want to migrate to the cloud fully, our core processes and data will still be hosten on-premise but we're looking to extent our marketing processes. Is there an easy way to integrate easy with Customer Insight Journeys?

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Inogic 682 on at

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Hi,

Please follow this link from Microsoft  https://learn.microsoft.com/en-us/dynamics365/customer-insights/data/connect-power-query#add-data-from-on-premises-data-sources for more details.

Hope this helps.

If this helped, kindly please mark this answer as verified as it will help others too who might have same query as yours.



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Henki 22 on at

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Hi Inogic,

Thank you for your reply. However, the article you are revering to is about the Data proposition, not the Journey proposition. Also, this article describes how to ingest data, i'm looking for a way to integrate the data. I.E if i contact is created in Custom Insights, it must also be visible in Dynamics 365 on-premise.

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