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Dynamic Business Process Flow for Different Application Types in a case form

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Posted on by Brendaama

Hello

I would like to know if its possible for the CRM to display different business process flows in one form e.g. the case form.

E.g. if I have set up 5 different application types (A,B,C,D,E) that a user can select from, when the user selects A, the form will display a different Business Process flow, when the user selects B, a different process flow will be displayed etc.

Is this possible and how please?

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Leah Ju Microsoft Employee on at

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Hi Partner，

of course, you can.

1.You can switch BPF manually。

2.Or you can use js code to switch different BPF automatically.

https://www.crmcrate.com/javascript/switch-the-business-process-flow-using-javascript-in-d365/

https://microsoft-business-applications.hcltech.com/tips-and-tricks/business-process-flows-switch-bpf-dynamics-365-javascript/
I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.
Regards,
Leah

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