web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Anyone see this? CRM4.0 client install issue

(0) ShareShare
ReportReport
Posted on by 45

So, I installed the outlook client onto a winxp sp3 PC with Outlook 2003. The client installed fine except for one thing.

When you open a new email message, the "Track in CRM" icon is missing. The icon is in Outlook, just not a new message.

The option for Microsoft Dynamics CRM isnt there for adding icons to the tool bar.

This is what I have tried so far:

Reinstalled CRM multiple times

Repaired Outlook

Reinstallled office

Rebuilt the user's profile

 

 

Anyone have any other suggestions? I'm considering reimaging this PC.

*This post is locked for comments

I have the same question (0)
  • MMattson Profile Picture
    260 on at

    I have seen phenomenon in Tasks and Calendar items when the Add-in settings were not checked to sync those items. It sounds like a CRM>Options settings issue. It's just emails, eh?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans