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Microsoft Dynamics CRM (Archived)

Anyone see this? CRM4.0 client install issue

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Posted on by Mavruss

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So, I installed the outlook client onto a winxp sp3 PC with Outlook 2003. The client installed fine except for one thing.

When you open a new email message, the "Track in CRM" icon is missing. The icon is in Outlook, just not a new message.

The option for Microsoft Dynamics CRM isnt there for adding icons to the tool bar.

This is what I have tried so far:

Reinstalled CRM multiple times

Repaired Outlook

Reinstallled office

Rebuilt the user's profile

Anyone have any other suggestions? I'm considering reimaging this PC.

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MMattson 260 on at

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Re: Anyone see this? CRM4.0 client install issue

I have seen phenomenon in Tasks and Calendar items when the Add-in settings were not checked to sync those items. It sounds like a CRM>Options settings issue. It's just emails, eh?

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