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Is it possible to see logs - what have been deleted ? (auditlog or tracelogs) on cloudsolution ?

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Posted on by Community Member Microsoft Employee

Hello

Is it somehow possible to get access to logs about the Dynamics 365 CRM ? what the users have added - much more important what they have deleted ? (we are using a cloudsolution, i know that i could activate tracelogs if CRM is running on a local server)

let's say, an employee leaves my company and starts deleting his "customers" in CRM :) ? is there a possibilty to see what he has deleted ? -> let's say i want to track what the "employe" is adding / deleting ... is this possible ?

Thank you very much for your help

Regards

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CRMYogi 505 on at

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RE: Is it possible to see logs - what have been deleted ? (auditlog or tracelogs) on cloudsolution ?

The logs only generate post enabling the auditing. So any deletions that may have happened before you enabled the auditing wont be visible there.

Regards,

CRMYogi
Community Member Microsoft Employee on at

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RE: Is it possible to see logs - what have been deleted ? (auditlog or tracelogs) on cloudsolution ?

Hmmm... i did activate all the possible auditing, but the only audit entries i see are the ones with my user. Shouldn't i see all "auditing" entries from all users ? ( i have system administrator security role)
Dynamics365 Rocker 7,755 on at

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RE: Is it possible to see logs - what have been deleted ? (auditlog or tracelogs) on cloudsolution ?

You are welcome. :)
Community Member Microsoft Employee on at

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RE: Is it possible to see logs - what have been deleted ? (auditlog or tracelogs) on cloudsolution ?

I was on the wrong settings tab :) thank you very much... could find it...
Dynamics365 Rocker 7,755 on at

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RE: Is it possible to see logs - what have been deleted ? (auditlog or tracelogs) on cloudsolution ?

You must have system administrator security role.
Community Member Microsoft Employee on at

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RE: Is it possible to see logs - what have been deleted ? (auditlog or tracelogs) on cloudsolution ?

When im logged in in Dynmicas 365 under settings i only have: "General, Sychronisation, activites, formats, email templates, email signuatres, email, privacy and languages" :( no auditing :(
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Dynamics365 Rocker 7,755 on at

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RE: Is it possible to see logs - what have been deleted ? (auditlog or tracelogs) on cloudsolution ?

GoTo-->Settings --> Auditing --> Audit Summary View to know deleted records.