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Microsoft Dynamics AX (Archived)

How to cancel a packing slip in Sales Order

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Posted on by

Hellow;

I have a sales order in state Delivered but i need to Cancel it.

20062017_5F00_01.png

When i choose the option of cancel packing slip, happen nothing. The order is still deliverd.

20062017_5F00_02.png

¿ Is possible to Cancel a Packing Slip? ¿ I need make some configuration in other Module ?

The order is not Invoiced.

Thanks for your help.

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  • Community Member Profile Picture
    on at
    RE: How to cancel a packing slip in Sales Order

    I went to Lines of that Packing Slip Journal, Clicked Button Inventory->Lot Transaction

    One Form opened for Lot Transaction,Receipt column is blank,Issue column is Deducted.

    Quantity column is negative.

  • axk Profile Picture
    925 on at
    RE: How to cancel a packing slip in Sales Order

    What is issue status of inventory transaction? Deducted?

  • Community Member Profile Picture
    on at
    RE: How to cancel a packing slip in Sales Order

    Cancel button is not working.No effect on lines..

  • Suggested answer
    axk Profile Picture
    925 on at
    RE: How to cancel a packing slip in Sales Order

    There is "Cancel" button at packing slip journals form. It will remove all delivered quantities, so you will have 0 in all lines and your voucher (if posted) will be empty.

  • Community Member Profile Picture
    on at
    RE: How to cancel a packing slip in Sales Order

    Event I have the same issue,how to reverse sales packing slip??

  • Suggested answer
    Fredrik Sætre Profile Picture
    12,644 on at
    RE: How to cancel a packing slip in Sales Order

    Can you cancel it multiple times? Isn't the cancel button set inactive once first executed?  

    Canceling it will not delete it, but resets the quantity posted to 0.

    Please check the corrosponding inventory transactions and see if it doesn't sum to 0.

  • Community Member Profile Picture
    on at
    RE: How to cancel a packing slip in Sales Order

    How is it possible to cancel a packing slip in a project.

  • Suggested answer
    Nagendra Varma K Profile Picture
    on at
    RE: How to cancel a packing slip in Sales Order

    Hi jonell,

    If this is direct delivery order, Go to general tab, reference select the PO. Go to PO and cancel the Product receipt. Than it will cancel the packing slip of reference SO.

    Thanks

    Nagendra varma k

  • Community Member Profile Picture
    on at
    RE: How to cancel a packing slip in Sales Order

    Hi Nagendra;

    It is direct delivery order. Whe don´t use intercompany.

  • Suggested answer
    Nagendra Varma K Profile Picture
    on at
    RE: How to cancel a packing slip in Sales Order

    Hi Jonell,

    Is the Vendor is linked with any inter company order or direct delivery order ?

    Thanks

    Nagendra Varma K

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