2 menus hows that possible? micros pos system for restaurant double menu constantly reverting to old menu

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Posted on by SpaceBarHappyHour

I have worked part-time in the Hospitality industry for 20 years, I have played with all types of POS

Micros included but never have I ever run into these issues where no one on IT which I'm not a part of can seems to figure out what is wrong with our system

We are a brand new hotel with the latest system via HYATT, the issue is

Open up start ticket and order menu is all intact, select item send it thru now great.

Customer orders another drink.

Open up pick the same ticket and the order menu has completely changed to an old order menu and will stay on this old menu thru the rest of the transaction.

Another customer comes in and orders and the exact cycle continues once first drink in it reverts to an old menu.

There is a 1-3$ price change in each item per menu.

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Dynamics 365 Business Central

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SpaceBarHappyHour 5 on at

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RE: 2 menus hows that possible? micros pos system for restaurant double menu constantly reverting to old menu

My apologies first post this site is enormous must have multiple forums

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YUN ZHU 90,561 Super User 2025 Season 2 on at

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RE: 2 menus hows that possible? micros pos system for restaurant double menu constantly reverting to old menu

Hi, This does not appear to be a Business Central related issue.

But if you use a POS machine to associate the ERP system, please check that part of the program, it seems that there is a problem with the interface transmission data.

Hope this helps.

Thanks.

ZHU

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