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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / synchronize customer c...
Small and medium business | Business Central, N...
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synchronize customer contacts from dataverse

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Posted on by rluo171 3
Hi everyone, I had an issue to synchronize contacts between CRM and BC. I want to synchronize contacts whose company is defined as customer only. But the fact is no matter the contact's parent company in CRM is set as customer or prospect, it synchronize to BC . Is there anything wrong in the filter setting. This is the default setting. Thanks
 
  • rluo171 Profile Picture
    rluo171 3 on at
    synchronize customer contacts from dataverse
    The direction is from CRM to BC in one direction (From IntegrationTable) and all the field mapping are all From IntegrationTable. The screenshots down below doesn't show to me. Hope you can see it.


     
  • Judy Profile Picture
    Judy Microsoft Employee on at
    synchronize customer contacts from dataverse
    Hi, can you show us your Direction field which specifies the synchronization direction for the Contacts.

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