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I have been trying to install CRM 4.0 for Outlook with no success. I have searched all over this forum and google and not found a solution. First of all, our IT manager quit and nobody else here knows what to do and I know this is a very old version of CRM, but its what I have to work with. The installation fails when trying to install required components for CRM. When I run SetupClient.exe and choose Outlook with offline access, the Download and Install required components window opens. It says I need
1. Microsoft Visual C++ Runtime
2. Microsoft SQL Server 2005 Express Edition (CRM)
3. Microsoft SQL Reporting Service Report Viewer Control
If I select install, it will fail to download any of them. I tried set things up for offline installation by downloading the components manually, and placing them in the install folder. I put Visuall C++ in a folder named "VcRedist," SQL Server in a folder named "SQLEXPRESS," and SQL Reporting in a folder named "ReportViewer." When I run the installation again, it finds Visual C++ and SQL Reporting, but it does not find SQL Server. The download then fails for SQL Server. If I look in the log (below) it says it failed to find SQLEXPRESS\SQLExpr.exe, however, I have it named exatly this way and in the same folder locations where the other two components were found without issue. I am not sure why the program cannot find the file and I still do not understand why the download is failing anyway. If I could get either way to work, I would be very happy! It was previously installed on this computer and the same OS (Windows 7 64 Pro). I had to reformat and now am having trouble reinstalling.
12:45:07| Info| === Setup bootstrap logging started 12/19/2016 12:45:07 PM ===
12:45:07| Info| Bootstrap version: 4.0.7333.3.
12:45:07| Info| User: shn.
12:45:07| Info| CommandLine: {"C:\Users\shn.DANTEC_DOMAIN\Documents\CRM\Install\setupclient.exe" }
12:45:07| Info| IsInstallerInstalled=1
12:45:07| Info| Windows Installer found is 5.0
12:45:07| Info| IsIeInstalled=1
12:45:07| Info| Installer path for Microsoft Visual C++ Runtime set to C:\Users\shn.DANTEC_DOMAIN\Documents\CRM\Install\VcRedist\vcredist_x86.exe
12:45:07| Info| .NET version found is 3.0.30729.5420
12:45:07| Info| IsDotNetInstalled=1
12:46:06| Info| IsDrWatsonInstalled=1
12:46:06| Info| Installer path for Microsoft Visual C++ Runtime set to C:\Users\shn.DANTEC_DOMAIN\Documents\CRM\Install\VcRedist\vcredist_x86.exe
12:46:06| Info| MSXML found is 6.30.7601
12:46:06| Info| IsMsXmlInstalled=1
12:46:06| Info| .NET version found is 3.0.30729.5420
12:46:06| Info| IsDotNetInstalled=1
12:46:06| Info| IsSqlExprInstalled=0
12:46:06| Info| Local package for Microsoft SQL Server 2005 Express Edition (CRM) not found
12:46:06| Info| Failed to find SQL Express installation file SQLEXPRESS\SQLExpr.exe
12:46:06| Info| IsReportViewerControlInstalled=0
12:46:06| Info| Installer path for Microsoft SQL Reporting Service Report Viewer Control set to C:\Users\shn.DANTEC_DOMAIN\Documents\CRM\Install\ReportViewer\ReportViewer.exe
12:46:14| Info| Setup needs to download the following components from the Internet:
- Microsoft SQL Server 2005 Express Edition (CRM)
Download components now?, Question, Yes|No
12:46:14| Info| InputResult: Yes
12:46:14| Info| Requesting download of Microsoft SQL Server 2005 Express Edition (CRM) installer from go.microsoft.com/fwlink;clcid=1033.
12:46:16| Error| Microsoft SQL Server 2005 Express Edition (CRM) did not download successfully. To try again, click Install.
12:46:18| Error| Microsoft SQL Server 2005 Express Edition (CRM) did not download successfully. To try again, click Install., Error, OK
12:46:18| Info| InputResult: OK
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Any idea how to fix this? I have got almost a similar problem
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Christoph Pock
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