Changing tab order in Sales Order Entry screen on the Description fields makes it disappear when in grid form

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Posted on by Judi Detjen

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The tab order on the description field in the sales order screen was changed to show after the inventory id. We have had this customization for a long time and nothing has changed on the server except for Window updates that were applied last week. Now when you go into the sales order screen you can't see the description field in the grid you can only see it when you go into form view. I have removed the customization from the screen and tried to change the tab order on the description field from 112 to 29 and am still not able to see it in the grid view after I close the screen and open it back up.

Thanks,

Judi

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Mark Asmus on at

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RE: Changing tab order in Sales Order Entry screen on the Description fields makes it disappear when in grid form

Judi,

What version of SL (from Help -> About Dynamics SL) are you using? I believe there was a bug in 2011 or 2011 SP1 where fields in a grid could disappear if customized.

I assume if you open the screen in standard mode it shows up OK. If this is the only customization on the screen, you may try to delete the customization and re-create it.