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Supply Chain Management forum
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Reservation Cross Docking Error

Posted on by 50

Hi all,

I am getting the following when releasing my SO to warehouse:

Load is not valid.

Cannot cross dock order line for item XXXX because not all above location dimensions are known.

Not sure what else is needed?

Basic reservation hierarchy is known and correct, must the PO registration first happen or what next step?

I am following this process:

https://docs.microsoft.com/en-us/dynamics365/supply-chain/warehousing/planned-cross-docking

PLEASE HELP!

BIG THANKS!

  • ElizabethJohanna Profile Picture
    ElizabethJohanna 50 on at
    RE: Reservation Cross Docking Error

    Hi, I switched it off and now I can proceed. Thanks for the help, I will look into that flag and if I will need it in the future to use it correctly. 

  • Badel Profile Picture
    Badel on at
    RE: Reservation Cross Docking Error

    THANK YOU - this solved my problem!

  • Verified answer
    JiwanWanji9 Profile Picture
    JiwanWanji9 365 on at
    RE: Reservation Cross Docking Error

    Hi,

    Issue could be with the validate time window on the cross dock templates setup. make sure the inbound goods are in valid time-frame for the SO shipment days. For testing purpose make it as no and try it. Thanks. 

    pastedimage1611232381923v1.png

  • ElizabethJohanna Profile Picture
    ElizabethJohanna 50 on at
    RE: Reservation Cross Docking Error

    Hi Alice,

    Yes it is the same WH on the template, SO & PO. 

  • Suggested answer
    AliceBarendregt Profile Picture
    AliceBarendregt 1,470 on at
    RE: Reservation Cross Docking Error

    Is the warehouse of your cross dock template the same as the warehouse of the SO that you try to release?

  • ElizabethJohanna Profile Picture
    ElizabethJohanna 50 on at
    RE: Reservation Cross Docking Error

    It would appear that error has changed now to this one:

    pastedimage1610958944087v1.png

    But on my cross dock template I do have a supply source:

    pastedimage1610959049256v2.png

    And I have a PO for the same product. 

  • ElizabethJohanna Profile Picture
    ElizabethJohanna 50 on at
    RE: Reservation Cross Docking Error

    Hi Alice,

    This is the setup I have for the reservation hierarchy I am using:

    pastedimage1610955516973v1.png

    The site, WH and Inv Status is defined on both the SO & the PO:

    pastedimage1610955875908v2.png

    My scenario does not have a batch-product included. 

    Any other suggestions?

  • Suggested answer
    AliceBarendregt Profile Picture
    AliceBarendregt 1,470 on at
    RE: Reservation Cross Docking Error

    Hi Elizabeth,

    Have you verified whether all dimensions above the location are being specified? I believe that this warning message appears if the loadlines have unknown dimensions above the location in the hierarchy. Hence, depending on your reservation hierarchy setup validate whether all dimensions have been specified and proceed from there.

    In addition, does your scenario contain a batch above item? Did you specify a batch ID via the below field? 

    pastedimage1610920307811v1.png

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