Exchange Server (Hybrid) - The SMTP address format is invalaid.

(0) Share

Report

Posted on by Community Member

Hello All,

I am trying to create new Exhange Server (Hybrid) on CRM 2016 on-line and there is following error message:

<detail>
<e:ResponseCode xmlns:e="schemas.microsoft.com/.../errors">ErrorInvalidSmtpAddress</e:ResponseCode>
<e:Message xmlns:e="schemas.microsoft.com/.../errors">The SMTP address format is invalid.</e:Message>
</detail>

Version of server: Exchange Server 2010 14.03.0279.002

Auto Discover Server Location: off

Incoming Server Location: https://....com/ews/Exchange.asmx

Outgoing Server Location: https://....com/ews/Exchange.asmx

Could somebody help me find the solution? There are two errors in Connecting to Exchange with EWS and in Connecting to Mailbox.

Thank you very much.

*This post is locked for comments

I have the same question (0)

All responses (1)

Answers (0)

Community Member on at

Like (0)

Report

See community.dynamics.com/.../615249

We have the same issue.

I have found a solution but it's probably not the best solution out there.

It seems Microsoft is using the field username to populate the SMTP address field in a SOAP message.

Because your domain\username does not have a e-mail address format you get an error.

When using user@domain.local you will get it working only you will have to add user@domain.local as an SMTP address to all of your users/mailboxes.

Was this reply helpful? Yes No