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Customer experience | Sales, Customer Insights,...
Suggested Answer

What kind of customizations can be done in the sales module?

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Posted on by 75

Hello,

As sales module is self sufficient to manage the sales processes for the customers, would you please share scenarios where technical  customizations are requiring to enhance or optimize the functionalities?

Thanks,

I have the same question (0)
  • Suggested answer
    Mohamed GRAIB Profile Picture
    2,504 Moderator on at

    Hi Tom,

    Many scenarios require technical customization in Dynamics 365 Sales such as  :

    - Contract Management.

    - manage inventory products. The sales pearson need to visualize the availability of products before selling the item.

    - Customer paiement is very limited in Dynamics 365 Sales.

    -etc.

  • Suggested answer
    Abdul Wahab Profile Picture
    12,119 Moderator on at

    Hi TomSD36,

    Link: Welcome to Dynamics 365 Sales | Microsoft Learn might be helpful for you: 

    pastedimage1670812108261v1.png

  • Suggested answer
    Leco Lv Profile Picture
    on at

    Hi partner,

    Are you trying to customize functionality for sales? Do you have any special needs for sales? Customization is determined on demand. Microsoft does not support third-party customization; you can contact Microsoft partners to provide you with customization services.

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