Tab not visible on Tablet app

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Posted on by Community Member Microsoft Employee

I have customised the account form and added few new tabs. I created six tabs in total, second and fifth tab are not checked for visible by default and available on phone. When i published my changes four tabs are visible in desktop client and mobile app. But the tablet app is showing only three tabs, not sure why? Can someone please explain how can i make it visible on tablet app. I am working on Dynamics 365.

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Community Member Microsoft Employee on at

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RE: Tab not visible on Tablet app

Hi Kjha,

The first 5 tabs will be available in mobile. I would go and check that the right form is loaded at first instance. for example if you have 2 mobile form then the first one will be shown. then look into all tabs you have. if in first 5 tabs you have 3 hidden tabs. they will still be counted.

I hope that helps

Cheers,

Emad
Community Member Microsoft Employee on at

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RE: Tab not visible on Tablet app

Hi,

My only first 2 tabs are visible. Although all tabs are available for mobile as well as set to default visible.

Does anyone have any idea?

Thanks
Community Member Microsoft Employee on at

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RE: Tab not visible on Tablet app

Thank you Emad..this makes sense.
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Community Member Microsoft Employee on at

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RE: Tab not visible on Tablet app

Hi Sbaja,

The issue is you have is because CRM will show just first 5 tabs in tablet even they are hidden it will be counted that is why your first 5 tabs (including the hidden ones ) will be shown in the tablet. because you simply can change the visibility of the tabs. A workaround can be having different version of the form