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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Some sales order invoi...
Microsoft Dynamics AX (Archived)

Some sales order invoices posted without india GST taxes

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Posted on by B K Sharma 737

Hi Experts,

I faced an issue in last month is that our 3 sales order invoices posted in ax without india GST taxes, Customer is not exempted and all other invoices of month is ok, Can you pls help me to identify or get a hint to resolve the issue so that we can not got this in future.

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Some sales order invoices posted without india GST taxes

    Hi B K Sharma,

    I am not an Indian GST expert but would recommend that you compare and double check the 3 sales orders affected with other invoices where everything worked fine and tax was posted.

    There must be a difference in the SO / SO lines.

    Probably somebody removed one of the tax group fields or made any other change that you should be able to identify when comparing those orders.

    Best regards,

    Ludwig

  • Mahim Kulbhushan Chauhan Profile Picture
    Mahim Kulbhushan Ch... 287 on at
    RE: Some sales order invoices posted without india GST taxes

    Check the following for the invoices having issue

    1> Open their sales order and and check tax information tab on a line level on each item, in the tax info tab check  a) if HSN code assigned to all items or not   b) go to last tab of customer tax info  check if address assigned over there or not

    2>If HSN code have been assigned than < open tax setup  and check if rates for the same HSN assigned or not for all SGST , CGST and IGST

    3> Under customer master check if Addresses having tax information along with GSTIN number attached to it . and also it should be ticked as primary.

    4> Make sure all  addresses have State code as HSN code rates gets derived from state code

    Update if this helps

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