Hi guys,
I am new to the field service. Now i wan't to know how the fields are calculated from work order. kindly refer the below image and tell me how it is calculated.
Thanks in advance

Hi guys,
I am new to the field service. Now i wan't to know how the fields are calculated from work order. kindly refer the below image and tell me how it is calculated.
Thanks in advance
The Total Amount is the calculated by all the 'Used' Services and Products that are related to the Work Order.
Booking Journals are calculated by the Resource's Hourly Pay and Resource Payment Types. The booking journal doesn't determine the total amount as its supposed to represent the total cost to your company and not the customer. But that doesn't mean you cant use the values from those booking journals and do some customisation to make them charge the customer using workflows.